Returns are accepted within 14 days from the date the order is shipped. Items must be unwashed, unused, and in saleable condition with all original tags attached; garments should not have any stitching removed, as all items are inspected before dispatch. Domestic returns can be processed through the returns portal, while items purchased from third-party retailers must follow their respective return policies. The 15-day return window applies only to purchases made directly through the Pines Apparel official website. To initiate a return, customers should contact info@pinesapparel.com. Once the returned item is received, the inspection and refund process may take up to 30 days, with refunds issued to the original payment method.