Privacy policy

Who We Are

Pines Apparel Limited is the controller of your personal data.

Contact Details

Email: info@pinesapparel.com
Address: 22 Bruche Drive, Warrington, Cheshire, WA1 3JX

What Data We Collect

We may collect the following personal data:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details
  • IP address
  • Browsing activity

How We Use Your Data

We use your personal data to:

  • Process and fulfill orders
  • Provide customer service
  • Prevent fraud
  • Improve our website and services
  • Send marketing communications (where permitted)

Lawful Basis for Processing

We process your data based on:

  • Contractual necessity (to fulfill orders)
  • Legal obligations
  • Legitimate business interests
  • Consent (for marketing, where required)

Sharing Your Data

We may share your data with:

  • Shopify
  • Payment providers
  • Delivery services
  • Analytics providers

International Transfers

Your data may be transferred outside the UK, with appropriate safeguards in place to protect it.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy.

Marketing Communications

You can unsubscribe from marketing emails at any time using the link provided in our emails.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing of your data

Complaints

If you have concerns, you can contact us directly or lodge a complaint with the UK Information Commissioner’s Office (ICO).

Cookies

Please refer to our Cookie Policy for detailed information on how we use cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Revision date: April 2026